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BSOD On A New Laptop EliteBook 820 G2

About Advertising Privacy Terms Help Sitemap Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up with The first boot and first logon were without any problems, but when the laptop went to hibernation/sleeping  and after the pushing CTRL+ALT+DEL, we could see the BSoD:   STOP: 0x0000007E (0xFFFFFFFFC0000005, Phillips Screw Drivers PH000 PH00 PH0 PH1. install the full os (according to PE version you're using, W7 = WPE31, W8 = WPE4, W81 = WPE5), install the needed drivers and use the tool I mentioned and grab navigate here

Arguments: Arg1: ffffd000246a0000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000001, value 0 = read operation, 1 = write operation Arg4: fffff80060dd2c74, address which referenced memory Debugging Details: ------------------ yes, Once i load the driver i just see the one partition there and can format it but cannot add new partition or install windows to it. The BIOS is set for Legacy boot mode (not UEFI w or w/o CSM). Tags: IT_TonySerrano 0 Pimiento OP nkrcbo Apr 13, 2016 at 3:22 UTC Adding the TMM registry entry and a reboot did not help in my case.  I still http://h30434.www3.hp.com/t5/Business-Notebooks/BSOD-on-a-new-laptop-EliteBook-820-G2/td-p/5633490

EngFrDeItRusEspCurrencyUSDCADGBPEUR Cart is Empty New Customer Log in Support Tickets Orders Warranty & Returns Shipping Payment About Us Contact Us Address For New Suppliers Discounts Articles FAQ The Blog 1204 " Sign-in Register Site help Skip to ContentSkip to FooterLaptops & tablets Business Premium Gaming Standard laptops Workstations Convertibles & detachables Tablets 3-in-1 Desktops Business Immersive Gaming Towers Workstations All-in-ones 3-in-1 Printers No sorry, ours do not. I cannot get the second monitor to pick up the signal no matter what display options I choose.     A few months ago I chanced on the correct settings to daisy chain

Let us know and I'll try to find the correct Wireless Driver for you Attached Files 032215-6687-01.zip 30.55KB 1 downloads Edited by thisisu, 22 March 2015 - 06:46 PM. Undock the laptop. 1. I'm just guessing but if you want a more thorough analysis of the BSOD log, the actualC:\WINDOWS\Minidump\032215-6687-01.dmp file will provide people that know how to use WinDbg a more conclusive reason Zoom [+]Zoom [+]Item ID: 655743 Compatibility:HP-Compaq ELITEBOOK 820 G2 SERIESReplacement Part Type LCD Screen OnlySize:12.5-inch WideScreen (10.2"x6.4")Resolution:WUXGA (1920x1080) Full HDSurface Type:GlossyTouchscreen Panel:Not IncludedBacklight type:LEDVideo signal connector:40 pin LED screen socket [image]Display

Other product and company names mentioned herein may be trademarks of their respective owners. The change is performed using monitor's OSD Menu. ● Source Control  -  Source Detection  -  select Always Active  -  Save and Return. They are globally recognized suppliers of electronic components and manufacture products, ranging from laptop internal cables, keyboards, optical drives to motherboards, hard drives and LCD screens. http://h20564.www2.hp.com/portal/site/hpsc/public/psi/mostViewedResults?sp4ts.oid=7343192 Please wait while we process your request.

HP EliteBook 840 G3 Notebook PC - QuickSpecs Intel Skylake architecture. The production of laptop LCD screen is a complex task that is why there are no generic or fake LCD screens available on the market. If the above doesn't resolve the issue then: Reset monitor to the factory defaults via the OSD menu. I have attached the dmp file to the previous link you gave me.

Install Enterprise hotfix KB2775511 (Windows 7). 5. https://www.bleepingcomputer.com/forums/t/570990/meaning-of-bsod-for-hp-elitebook-850/ You need to inject Win8 compatible drivers into it so that while in the PE environment it can communicate with the hardware. Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! I realized HP had a BIOS update on their website so I updated that from 1.04 to 1.05 As of right now the user has not seen the black screen issue.

Twitter . check over here Tags: IT_TonySerrano 0 prev 1 2 3 next Oops, something's wrong below. No mercy during cleaning. 2. That worked for me.

The latest suggestion is to upgrade the dock firmware to version 2.28, but it looks like you already tried this.  Someone suggested going to firmware version 2.30 to resolve the issue, Creating your account only takes a few minutes. Find by product name or number (e.g. http://evendirectory.com/bsod-on/bsod-on-new-laptop-windows-8-1.html Reply Subscribe Best Answer Habanero OP [email protected] Mar 31, 2016 at 8:07 UTC Brand Representative for HP Hello @IT_Tony and @Derrick2090, please see the additional feedback from our consultant: Issue: HP

I'll try to help where I can if you are able to attach the log to your post. HP docking stations are using DisplayLink software. I adjusted the Power options.

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It could be that you are missing some on the initial install and communication can't occur properly with the drives and the raid card. If you get to the part of the manual install where you are supposed to choose your partition/drive and you can load your drivers successfully you should see a drive choice The information in this document is subject to change without notice. Driver is much easier to replace.

Your looking for the IntelDesktop/Workstation/Server Express Chipset SATA RAID controller. There is a document that I am going to provide for you called Global Warranty and FAQs. Read more Register · Log In HP Support Forum Home > Notebooks > Business Notebooks > BSOD on a new laptop EliteBook 820 G2 Search the Community weblink Also, try updating both your 32-bit and 64-bit BOOT WIMs.

Google+ Back to top #5 wizard44 wizard44 Topic Starter Members 33 posts OFFLINE Local time:07:37 PM Posted 22 March 2015 - 06:22 PM Ok, I submitted the file. So for instance you may be pushing Win7 but the WinPE image is built from Win8. However after exiting the BIOS (without making any changes) my workstation will no longer boot at all, the fan spins up to full speed and it just sits there. These users are using the notebook mentioned above and have sophos installed.Most of the time when the user plugs in their removable media,the files in the media are not reflected.

Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? Back to top #14 thisisu thisisu Malware Response Team 2,522 posts OFFLINE Gender:Male Location:USA Local time:09:37 PM Posted 31 March 2015 - 03:58 PM This one seems to suggest DirectX Dock the laptop. 9. Really now?

Not the product you are looking for? Very helpful Somewhat helpful Not helpful End of contentUnited StatesHP WorldwideStart of Country / Region Selector contentSelect Your Country/Region and LanguageClick or use the tab key to select your countryArgentinaAustraliaBelgiqueBoliviaBrasilCanadaCanada-françaisČeská republikaChileColombiaDeutschlandEcuadorEspañaFranceIndiaIrelandItaliaMagyarországMéxicoNew I realized HP had a BIOS update on their website so I updated that from 1.04 to 1.05 As of right now the user has not seen the black screen issue. The product could not be added to your profile at this time.

Then again set Source Detection or DP Hot-Plug Detection mode to Always Active. Tuesday, August 05, 2014 2:15 PM Reply | Quote Microsoft is conducting an online survey to understand your opinion of the Technet Web site. Tags: Derrick2090Anaheim IT_TonySerrano 3 Pimiento OP miketraxler Mar 31, 2016 at 8:44 UTC 1st Post We are currently working with HP on this exact issue on several 840 Back to top #4 thisisu thisisu Malware Response Team 2,522 posts OFFLINE Gender:Male Location:USA Local time:09:37 PM Posted 22 March 2015 - 06:16 PM http://www.bleepingcomputer.com/submit-malware.php?channel=137 Go to the above

Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site. Including validity drivers, 3D Storage and touchpad as well without having to run the EXEs. I adjusted the Power options. If it does not check the BIOS settings as it maybe telling the video to go to sleep and if it does then maybe you have a pair of bad docking stations

It is not so good.