Home > Hp Laptop > Blank Screen After Logging In On Windows 10 HP Notebook 15

Blank Screen After Logging In On Windows 10 HP Notebook 15


note: Your screens might vary. Additional batteries are affected. Black Screen with No Error Messages If the display remains blank (black screen or white screen) after doing a hard reset, temporarily connect an external monitor to test the notebook's display. if the computer fails to boot to the Windows desktop after the memory is reseated and the battery is installed, contact HP for support. Source

Thank you! Use the steps below to test the hard drive in a computer using the HP Hard Drive Self Test. Use your finger to lift the battery up and out. If two memory modules are installed, each memory module should be tested in the computer independently of the other. click to read more

Hp Laptop Turns On But Screen Is Black

Damaged components, like the AC adapter or the pin in the power connector, might require an HP-certified repair. See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... The memory module compartment on most notebooks is located on the bottom of the case, however, on some models, the memory compartment is under the keyboard. In the BIOS Setup Utility, use the Right Arrow or Left Arrow keys to navigate through the menu selection to locate the Diagnostics.

Power it on.2.1 As soon as you press the power-on button, keep hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one3. If the computer does not turn on (no lights or sounds) or the screen is displaying an error message, see Computer Does Not Start (Windows 10) or Computer Does Not Start If recovering the BIOS did not resolve the blank screen problem, proceed to the next troubleshooting step. Hp Laptop Turns On But Screen Is Black Caps Lock Blinking Check for loose memory modules Normally, a computer will not display an image if a memory module is loose.

Step 2: Connecting an external monitor to test the display The notebook screen display might remain black when there is a corrupted graphics driver or a problem with the LCD display You should check for a different problem; such as a loose RAM memory chip or disconnected hard drive. HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10,8) This document applies to HP and Compaq notebook computers with Windows 10 or Windows 8. If the blank screen occurs after you enter your password and there is a blinking cursor on the screen, see Black or Blank Screen with Blinking Cursor after Entering Windows Password.

Make sure its plugged in to the mains. Hp Laptop Screen Wont Turn On But Has Power Step 5: Understanding LED lights LED lights can indicate a variety of error conditions. This saves the changes, exits the BIOS, and then the computer restarts. See Check for and reseat loose memory modules.

How To Fix Black Screen On Laptop

Press and hold the Power button until the computer turns off completely. http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01997899 Privacy Policy © Copyright 2016 HP Development Company, L.P. Hp Laptop Turns On But Screen Is Black To change the resolution, turn on the computer, and press the f8 key. My Hp Laptop Screen Is Black When I Turn It On This opens the Save and Exit window.

If the computer starts up normally, the memory modules function correctly. this contact form If Windows 10 opens, you are done. Do not use this document if there are no sounds from the computer when the power is turned on. The only way around it is to do a full restore to factory setting which is what im doing at the moment.To do this, power off the pc. Hp Laptop Screen Goes Black But Still Running

Once you have found your functioning wall outlet, plug your AC power adapter into it and try starting your computer. Complementary Content Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! Reply 0 Re: HP Envy 15 laptop black screen after login. 12-17-2014 11:31 AM Hi,Try the following - this assumes you're running Windows 8/8.1.Shutdown the notebook and leave it like this have a peek here Note, that F11 option will only work if the recovery partition is there (not deleted) and intact.

The battery might need to be replaced. Hp Laptop Black Screen With Cursor Complementary Content Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! However, if the computer still stops at the black screen continue by testing the memory slots.

Remove the AC adapter and turn off the notebook.

If the test fails, the hard drive might need to be replaced. Complementary Content IBM WebSphere Portal Home IBM Logo Sign Up Log In Welcome Getting Started Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Reply 0 0 Sandyson Honor Student Posts: 3 Member Since: ‎08-25-2014 Message 5 of 24 (30,252 Views) Report Inappropriate Content Re: hp pavilion 15 n221sa laptop black screen after login Options My Hp Computer Screen Is Black When I Turn It On If this helps you figure out what is wrong it would be greatly appreciated.

If the previous steps did not resolve the issue, refer to Computer Does Not Start and Emits an LED or Beep Code to help identify the beep codes or LED light The exact position varies by model. Press Enter, then Yes to perform memory test. http://evendirectory.com/hp-laptop/blank-screen-but-lights-are-on.html Use the Right Arrow key to select the Diagnostics menu.

I can hit Ctrl alt del but nothing happens Solved! It want do anything. Plus the connection from the AC adapter into the notebook, and then connect the AC adapter to a working power supply. After I log into my pc and reach my desktop I tried to put my pc in sleep mode and then try to wake up from sleep mode and then the

To test the memory modules, follow the steps below: With the AC adapter and battery disconnected, remove all the memory modules, and then insert one memory module in the first slot. Turn off the computer and wait 5 seconds. If the computer does not start and opens to the Choose an option screen, contact HP. Condition Possible action LEDs do not glow and the fan or hard drive does not spin.

Read and respond to any screens that are displayed. On the Options screen, select Continue and continue to Windows 10. This document provides possible solutions to many common computer startup issues. Step two: Connect an external monitor to test the display The notebook's screen display may remain black when there is a corrupted graphics driver, or a problem with the LCD display's

Testing with an external display is helpful if the notebook display is black but you can hear sounds; such as fans, spinning drives, or beep tones that indicate the computer is